I'm really glad I came in here today because I was really worried before. Thank you for helping me
I like coming here because it's a nice calm place
I thought you would have given up on me by now but you haven't, so thank you
(Staff) are very welcoming and professional, nothing is too much for them to help with
I did what you suggested and it worked brilliantly!
I didn't want to meet you today because i'm dyslexic but you made me feel really comfortable and helped me so much
You are the first people that have actually tried to help me. Everyone else just passed me on or sent me away
Thanks for phoning me to see how I am doing. I really appreciate that. I'm doing well but I've got another problem now, can you make me an appointment?